A Commonsense Approach to a Continuous Improvement Strategy

Gemba Kaizen

Masaaki İmai

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since kaizen is a way of life, there always should be a target for improvement in any area.
SDCA cycle standardizes and stabilizes the current processes, whereas the PDCA cycle improves them. SDCA refers to maintenance, and PDCA refers to improvement; these become the two major responsibilities of management.
Reklam
The gemba is where the action is and where the facts may be found.
I think that while quality control in the West aims at ‘controlling’ the quality and conformance to standards and specifications, the feature of the Japanese approach centers around improving (kaizen) quality. In other words, the Japanese approach is to do such kaizen systematically and continually.
The next process is the customer.
When productivity goes up, cost goes down.
Reklam