Within a few days, requests for bookings flooded in via phone, email, and text messages. Only then did she realize that those young people had posted their experience online and expressed gratitude to her while naming her business. The post made the rounds, spurring customers her way.
It wasn’t always about taking sides or trying to change someone’s mind.
It was a more intricate and elusive dynamic, like a metronome swaying back and forth. You never knew which way it would lean at any given moment.