During deliberation, people use language in biased and manipulative ways. They switch, for example, between concrete and abstract language in order to create the appearance that their side is essentially good (and any badness is accidental) while the other side is essentially bad (and any goodness is accidental). If I describe my friend as kind, this abstract language suggests that they will regularly engage in kind behavior. If I say that my enemy donated some money to Oxfam, this concrete language leaves open the question of whether this kind of behavior matches my enemy’s character and could be expected again.
Sayfa 63 - Empirical Work on Deliberative Democracy