Margaret McConnon

Conflict Management In The Workplace author
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Margaret McConnon Posts

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"Feelings follow on from your thoughts. Change your thinking if you want to change your feelings."
Manage your anger
"Your anger will be related to your thinking, your body and your language. Make an intervention in one or all three areas and you will change the feeling."
Reklam
talk about your anger
"Anger that is not dealt with can turn inwards and leak out in resentment, bitterness, withdrawal and depression. Suppressed negative feelings can damage your health."
in case you don't know
"anger is a signal that something is not right for you"
"Create an atmosphere in which everyone feels that something can be gained, i.e. everyone is a winner."
Power with, not over
To share power does not mean giving up power. It can be like sharing the light of a candle. When you light another person’s candle, your light does not diminish. In fact there is more light for everyone.The enlightened approach to resolving conflict involves respect. Respect is about recognizing others as being different and accepting them with their differences. It happens when I am able to say You’re OK even though you have a different set of values and principles from me ... if I accept you for who you are rather than who I want you to be ... if I recognize that your needs, although different, are as important as mine.
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