Margaret McConnon

Margaret McConnonConflict Management In The Workplace author
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Margaret McConnon is co-founder of People First, an international training and consultancy group that runs courses on 'Winning Relationships in the Workplace'. She works with leading companies in Europe and the USA.
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Your reality is not totality
"We all have slightly different views on the world. Our window on the world is filtered by our early experiences, beliefs and memories. These filters allow us to deal with the two million bits of information that we are exposed to at any one moment. It is impossible to process all this data. So we delete, distort and generalise the incoming information. However, many of us believe that the way we experience the world is the way it is. It is your unique view … it is the truth for you. Others will have a different view. Their truth, while being different from yours, is right for them."
"A good relationship requires mutual understanding and acceptance, not always agreement."
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"Feelings follow on from your thoughts. Change your thinking if you want to change your feelings."
What you choose to do today...
"Your future relationships are being shaped by your thoughts and behaviours of today. What you choose to do today affects what you will have tomorrow. Today and now are the places to start. Good luck!"
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Power with, not over
To share power does not mean giving up power. It can be like sharing the light of a candle. When you light another person’s candle, your light does not diminish. In fact there is more light for everyone.The enlightened approach to resolving conflict involves respect. Respect is about recognizing others as being different and accepting them with their differences. It happens when I am able to say You’re OK even though you have a different set of values and principles from me ... if I accept you for who you are rather than who I want you to be ... if I recognize that your needs, although different, are as important as mine.

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Kitap işinde usta psikologlar tarafından yazılmıştır. Bize karşımızdaki insanları anlamayı, dünyaya onların penceresinden bakmayı öğreten, insanlar arası problemleri çözmekte benzersiz bir formüller sunan muazzam bir eser. Muhakkak okuyunuz.
Conflict Management In The Workplace
Conflict Management In The WorkplaceMargaret McConnon · How To Books Ltd · 20081 okunma