Masaaki İmai Quotes
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The gemba is where the action is and where the facts may be found.
SDCA cycle standardizes and stabilizes the current processes, whereas the PDCA cycle improves them. SDCA refers to maintenance, and PDCA refers to improvement; these become the two major responsibilities of management.
"Hatalar kabul edilmedikçe ilerleme olmaz."
KAİZEN kavramı, unvanı ve konumu ne olursa olsun herkesin yaptığı yanlışlarrı veya işindeki aksaklıkları kabul etmesi; bir dahaki sefere daha iyisini yapabilmek için uğraşması demektir. Hatalar kabul edilmedikçe ilerleme olmaz.
Sayfa 63
I think that while quality control in the West aims at ‘controlling’ the quality and conformance to standards and specifications, the feature of the Japanese approach centers around improving (kaizen) quality. In other words, the Japanese approach is to do such kaizen systematically and continually.