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Shay McConnon

Shay McConnonConflict Management In The Workplace yazarı
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Shay McConnon is co-founder of People First, an international training and consultancy group that runs courses on 'Winning Relationships in the Workplace'. He works with leading companies in Europe and the USA.
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"A good relationship requires mutual understanding and acceptance, not always agreement."
Sayfa 107Kitabı okudu
"Feelings follow on from your thoughts. Change your thinking if you want to change your feelings."
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"When a minor incident erupts into a major row, there is likely to be a deeper, more complex issue at stake."
Your reality is not totality
"We all have slightly different views on the world. Our window on the world is filtered by our early experiences, beliefs and memories. These filters allow us to deal with the two million bits of information that we are exposed to at any one moment. It is impossible to process all this data. So we delete, distort and generalise the incoming information. However, many of us believe that the way we experience the world is the way it is. It is your unique view … it is the truth for you. Others will have a different view. Their truth, while being different from yours, is right for them."
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Kitap işinde usta psikologlar tarafından yazılmıştır. Bize karşımızdaki insanları anlamayı, dünyaya onların penceresinden bakmayı öğreten, insanlar arası problemleri çözmekte benzersiz bir formüller sunan muazzam bir eser. Muhakkak okuyunuz.
Conflict Management In The Workplace
Conflict Management In The WorkplaceMargaret McConnon · How To Books Ltd · 20081 okunma