Victory in business, like war, comes to the toughest son-of-a-bitch in the valley. Not the touchy-feely. I cannot think of a single high performance success who is touchy-feely. If they exist, I've never met one. High performers are the gladiators of the glass towers. They're tough, they take action, but never take prisoners. They make mistakes and never look back... and they make a lot of money.